Refund Policy

Last Updated: 14.12.2024

At Artifacta, we offer digital products that are available for immediate download upon purchase. Due to the nature of these digital goods, and to protect the intellectual property rights of our creators, all sales are final and non-refundable.

No Refunds:

We do not offer refunds, returns, or exchanges for any digital product purchased on our website, https://artifacta.shop/. This policy applies to all digital products including, but not limited to, e-books, digital brushes, and other downloadable creative assets.
By completing a purchase on our site, you acknowledge and agree that you are waiving your right to a refund under any circumstances.

Reasons for Non-Refundability:

Immediate Access: Digital products are delivered to you immediately after purchase, granting instant access and enabling use, copying, and retention of the files.
Protection of Intellectual Property: Due to the ease with which digital products can be copied, we must adhere to a strict no-refund policy to protect the intellectual property rights of our creators.
No Physical Return Possible: Since there is no physical item to return, a refund would be unfair to the creator of the product.

Important Considerations:

Careful Selection: We encourage you to carefully review all product descriptions and previews before making a purchase. Ensure that the digital product meets your requirements and that you have the necessary software and hardware to access and use it.
Technical Issues: In the event that you experience technical difficulties accessing your digital product after purchase, please contact our support team at [Insert Operator's Email Address]. We will make every reasonable effort to assist you and provide access to your purchased files or offer a replacement if they prove to be defective. Please note this is for technical issues preventing access or a defective file, and not for any other issue (like the product not matching your expectations).
Defective Products: If you encounter a genuinely defective file (e.g., a corrupted or incomplete file), please contact us immediately at [Insert Operator's Email Address] with detailed information and screenshots. We will investigate the issue promptly and replace the product with a working version if needed. Please note that if a file is not working as intended it does not mean it is defective if its content matches the product description, however we will try our best to resolve all issues.
Software/Hardware Requirements: It is your responsibility to ensure that your computer, software, and internet connection are compatible with the digital products before making a purchase. We are not responsible for issues arising from incompatibility.

By making a purchase from Artifacta, you acknowledge that you have read, understood, and agree to this Refund Policy.

If you have any questions about this Refund Policy, please contact us at [email protected]

Refund Policy

Last Updated: 14.12.2024

No Refunds:

We do not offer refunds, returns, or exchanges for any digital product purchased on our website, https://artifacta.shop/. This policy applies to all digital products including, but not limited to, e-books, digital brushes, and other downloadable creative assets.

By completing a purchase on our site, you acknowledge and agree that you are waiving your right to a refund under any circumstances.

Reasons for Non-Refundability:

Immediate Access: Digital products are delivered to you immediately after purchase, granting instant access and enabling use, copying, and retention of the files.

Protection of Intellectual Property: Due to the ease with which digital products can be copied, we must adhere to a strict no-refund policy to protect the intellectual property rights of our creators.

No Physical Return Possible: Since there is no physical item to return, a refund would be unfair to the creator of the product.

Important Considerations:

Careful Selection: We encourage you to carefully review all product descriptions and previews before making a purchase. Ensure that the digital product meets your requirements and that you have the necessary software and hardware to access and use it.

Technical Issues: In the event that you experience technical difficulties accessing your digital product after purchase, please contact our support team at [Insert Operator's Email Address]. We will make every reasonable effort to assist you and provide access to your purchased files or offer a replacement if they prove to be defective. Please note this is for technical issues preventing access or a defective file, and not for any other issue (like the product not matching your expectations).

Defective Products: If you encounter a genuinely defective file (e.g., a corrupted or incomplete file), please contact us immediately at [Insert Operator's Email Address] with detailed information and screenshots. We will investigate the issue promptly and replace the product with a working version if needed. Please note that if a file is not working as intended it does not mean it is defective if its content matches the product description, however we will try our best to resolve all issues.

Software/Hardware Requirements: It is your responsibility to ensure that your computer, software, and internet connection are compatible with the digital products before making a purchase. We are not responsible for issues arising from incompatibility.

By making a purchase from Artifacta, you acknowledge that you have read, understood, and agree to this Refund Policy.

If you have any questions about this Refund Policy, please contact us at [email protected]